Other than as specifically provided in any separate formal purchase agreement between you and Junctiondepot, these terms and conditions (this "Agreement") apply to all of your online purchases from the website at www.Junctiondepot.com (the "Web Site") and may NOT be altered, supplemented, or amended by you through the use of any other document(s). Any attempt to alter, supplement, or amend this document or to enter an order for product(s), which is subject to additional or altered terms and conditions, will be null and void, unless otherwise agreed to in a written agreement signed by both you and Junctiondepot.
By purchasing products and/or services from the Site, you agree to be bound by and accept this Agreement. Orders are not binding upon Junctiondepot until accepted by Junctiondepot. We reserve the right to refuse service to anyone. Junctiondepot will indicate its acceptance of an order by acknowledging your order by reply email or by shipping the ordered items to you.
Junctiondepot carries many of the products displayed on our Web Site. In some cases, merchandise displayed for sale on our Web Site may not be available at select Warehouse Centers, may occasionally be out of stock or may be discontinued without notice.
All prices and services featured on our Web Site are quoted in U.S. Dollars, are valid and effective only in the continental U.S. Every effort has been made to ensure the accuracy of prices, item numbers, availability and dimensions; however, we cannot be responsible for typographical errors. We reserve the right to correct any errors or omissions.
We are proud of our products and have referenced manufacturing techniques in general terms throughout the Web Site. Product composition and manufacturing techniques vary by product and may change over time without notice. Final products may vary in color, finish, size, or other features.
All of our devices and software are unlocked and may be used with any processor that supports them. Please check prior to purchasing any of our devices, or software with your processor, gateway provider or software vendor to see if they are compatible with them first. You agree to not hold Junctiondepot responsible or monetarily liable for any issues due to incompatibility that arise.
Internet orders may be paid for using the following methods: VISA, MasterCard, American Express, Discover, Amazon Payments and PayPal. In addition to credit cards, large orders you may pay by Bank Wire transfers. Just contact our Customer Service
to place your order. All non-credit-card orders are subject to a 10-business-day hold. Cash is not a payment option that we accept at this time.
Junctiondepot will not be held liable or responsible for any of the charges or loss due to unauthorized use of credit cards. By purchasing the item (s) you are agreeing to the terms and are responsible for all payments, by providing Junctiondepot with a valid credit card or PayPal Account details for payment and all fees.
The total order amount, including tax and delivery charges will be charged to your credit card or gift card in full at the time the order is placed.
Customs duties may be payable in some countries and International customers are responsible for the payment of any duties, taxes applicable, and custom forms required for the importation of our products into your country. As we have no control over these charges and cannot predict what they may be, we recommend you contact your local customs service for more information. Customs may also inspect goods prior to delivery, which may cause a delay to the delivery of your items.
For all other items, we will accept a cancellation for full refund if the item has not shipped. If the item has been shipped, the return policy and procedures outlined below must be followed. To cancel an order placed on Junctiondepot.com, please contact our Internet Service Center at 1.860.799.3000. If the item has not shipped, we will credit the full amount paid back to the original credit card or gift card. If item(s) have shipped or you fail to accept delivery, we will cancel your order once the items have been returned and refund your payment less shipping fees.
At Junctiondepot, quality has always been a priority. Contact the Junctiondepot via Contact Page or call our Internet Service Center at 1.860.799.3000 if you're Junctiondepot purchased product is received damaged or develops a manufacturing defect that is covered by the Junctiondepot Limited Warranty. We have a network of service professionals who are ready to assist you.
We make every effort to deliver products that meet or exceed your expectations. In the event that our products do not meet your expectations the following return policies and procedures apply.
Return Procedure: Items shipped via parcel post
You must return the product along with the completed Return Merchandise Authorization # “RMA #", via an insured parcel post carrier within five (5) days of receiving the RMA #. Repack the item securely in its original carton. Use the Return Shipping Label attached to the Return Authorization Form that you received with your RMA # email. If you are missing your RMA # you may call our Internet Service Center at 1.860.799.3000. Keep the RMA # for your records.
We regret that we cannot accept returns that do not include RMA # or items returned after thirty (30) days of receipt. We do not accept any returns on software, or licensing serial #'s. Shipping charges are not refundable and you are responsible for the return shipping charges. If you receive a damaged, defective, or incorrect item, your warranty service will be provided at no charge.
Your product will be inspected upon return. A return handling charge of 20% of the purchase price will be deducted from the refund amount. A credit will be issued to the original credit card or gift card used for the purchase within fifteen (15) business days from when the item has been received at our Returns Distribution Center. Refunds generally appear on your credit card statement in one to two billing periods.
The estimated delivery date is an estimate of the approximate date the product is expected to arrive at the local In Home Delivery service location and is subject to change. We will endeavor to keep you informed on the progress of your order. Most items are in stock.
We ship parcel post items by UPS ground, FedEx ground or a similar type shipper. In-stock items typically ship within 24 to 72 hours of order acceptance.
Junctiondepot.com may update or modify these Terms and Conditions at any time and without prior notice. For this reason, you should review these Terms and Conditions each time you purchase products from us. Any action relating to the use of Junctiondepot.com must be brought in the state or federal courts located in the State of Connecticut, Hartford County.